Shipping + Processing Information
Shipping + Delivery
- Delivery is currently free for orders over $99
- If your order is under this amount, a flat $15 fee applies for delivery to anywhere in Australia.
- Your order will be delivered by Australia Post/Courier.
- Deliveries are usually fulfilled and packed to be dispatched around 1-2 business days after an order is placed.
- Delivery usually takes a further 2-10 business days from dispatch.
- Where we use courier services we cannot control delivery timeframes once your parcel is lodged.
- During sale periods or on-sale items, deliveries take a little longer to process, so please allow more time/days on top of our normal time frame.
- Sample orders usually take longer to process and dispatch due to the high volume of demand and the process of handling samples.
- During busy times your order may take a little longer to be fulfilled.
- Samples are excluded during Sale periods and when purchasing discounted items, or when using discount codes.
- You will receive tracking information once your parcel has been sent.
- Samples cannot be requested from brands where the sizes are not larger than 30ml. If they are we will replace with something similar.
Sale Periods
- Please expect a slightly longer processing time over busy periods, holidays and sales.
- During Sale periods your order may take longer to be packed and processed
- Samples are not given with sale orders.
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