Perfume Guarantee

We hope you will love your purchase from Aviva Parfumerie. We understand when purchasing a perfume online it can be disheartening if it is not what you were hoping. 

We will provide you with a sample vial of your chosen fragrance to try before you open the main bottle at your request. Add your request to notes in your order.

If you are not satisfied you can return the unopened and sealed perfume for an exchange on another fragrance. 

If you are interested in sampling fragrances first, our sample set is a great option.

Click the HERE to find out more.

 

*Please Note Discounted Items are Non-Returnable/Refundable and not eligible for sample vials.

*Samples of your purchased perfume are only included at your request, and on full sized/priced products. 

*We do not exchange, return or refund at all the following sizes 30ml, 10ml, 8ml, 5ml, or sample vials.

*Only full size perfumes can be exchanged.

*You must choose another full size fragrance for the exchange

*We do not offer credit on exchanges.

*Sale, reduced and clearance items are not valid for exchange, return, refund or other. Sales are final.

 

To find out more or to request an exchange please email 

us at hello@avivaparfumerie.com.au